Overview
EduPath Learning, a EdTech company with a 18-person success team, faced a critical challenge: High student churn (32% by week 4). No proactive intervention for struggling students.
The Challenge
The core challenge was clear: high student churn (32% by week 4). no proactive intervention for struggling students.. For a team of 18-person success team, this meant bottlenecks in their GTM motion and limited visibility into what was actually working. Traditional approaches weren't cutting it.
The Solution
EduPath Learning turned to Mir Tech to implement engagement monitoring + automated outreach. The implementation was completed in Aug 2024-Feb 2025, focusing first on quick wins. Rather than attempting a full transformation immediately, they started with their most critical bottleneck and expanded from there. This phased approach ensured adoption and built momentum.
Key feature used:
Engagement monitoring + automated outreach
Results
The results spoke for themselves: 78% week 4 retention (from 68%), and 19% graduation rate improvement, and 4500+ students retained annually. Within six months, EduPath Learning had completely transformed their EdTech approach.
Week 4 retention improved to 78%. We identify struggling students within days of disengagement. Graduation rate up 19%."