Overview
ConstructHub Software, a Construction Tech company with a 7-person revenue team, faced a critical challenge: Vertical SaaS with limited sales team. Needed to identify upsell and cross-sell opportunities automatically.
The Challenge
The core challenge was clear: vertical saas with limited sales team. needed to identify upsell and cross-sell opportunities automatically.. For a team of 7-person revenue team, this meant bottlenecks in their GTM motion and limited visibility into what was actually working. Traditional approaches weren't cutting it.
The Solution
ConstructHub Software turned to Mir Tech to implement usage analytics + expansion scoring. The implementation was completed in Aug 2024-Feb 2025, focusing first on quick wins. Rather than attempting a full transformation immediately, they started with their most critical bottleneck and expanded from there. This phased approach ensured adoption and built momentum.
Key feature used:
Usage analytics + expansion scoring
Results
The results spoke for themselves: 142% net dollar retention, and 35% customers with expansion, and $3.2M incremental expansion ARR. Within six months, ConstructHub Software had completely transformed their Construction Tech approach.
Within 6 months, 35% of customers expanded. Net dollar retention jumped to 142%. Our sales team focuses on the right accounts."